Beyond CLMs

In today's fast-paced business environment, traditional Contract Lifecycle Management (CLM) systems are failing to deliver on their promises. These rigid, expensive platforms often require lengthy implementations and deliver disappointing returns. Wilson's AI-powered contract ticketing system offers a refreshing alternative—a modular, flexible approach that delivers immediate impact without the headaches of conventional CLMs.

The CLM Conundrum: Big Promises, Disappointing Results

Traditional CLM systems emerged promising comprehensive oversight from creation to renewal. Yet for many organizations, the reality has fallen short of expectations. These systems typically require extensive configuration, integration with multiple existing systems, and organization-wide process changes. The result? Implementation timelines stretching into years, costs spiraling beyond initial estimates, and underwhelming adoption rates that diminish potential returns.

A New Approach: AI-Powered Contract Ticketing

Wilson's contract ticketing system takes a fundamentally different approach. When someone in your organization receives a contract for review, they simply upload it to the system. Our AI engine immediately analyzes the document, extracts key information, and automatically creates a ticket with the relevant details. The system then routes the ticket to the appropriate legal team member based on intelligent assignment rules that consider expertise, workload, and priority.

Why Contract Ticketing Outperforms Traditional CLMs

Modular vs. Monolithic
Our contract ticketing system is intentionally modular, allowing legal teams to adopt precisely what they need to solve specific problems. Start with automated ticket creation and routing, then add additional capabilities as needed. Traditional CLMs require an "all or nothing" approach, forcing teams to abandon systems that work well for specific purposes.

AI-Native vs. AI-Afterthought
Our solution is built from the ground up with AI at its core, delivering advanced capabilities like automatic contract classification, intelligent data extraction, risk identification, and smart routing. Most CLMs were designed in the pre-AI era and have attempted to bolt on limited AI capabilities as afterthoughts.

Implementation Speed
Because our system is modular and focused, implementation typically takes days or weeks rather than months or years. Legal teams can start receiving value from day one, with minimal disruption to existing workflows. Full CLM implementations are notorious for their length and complexity, often requiring 12-18 months before delivering any meaningful value.

Cost-Benefit Equation
Our modular pricing model means you pay only for what you need, when you need it. The focused nature of the solution ensures rapid ROI by solving high-value problems immediately. Traditional CLMs require high upfront and ongoing costs for software, add-ons, integrations, and consulting that can take years to recoup.

Real-World Impact: Contract Ticketing in Action

Organizations implementing AI-powered contract ticketing systems typically experience significant improvements in their contract management processes. The benefits generally include:

• Reduced time from contract receipt to legal assignment
• Decreased overall review completion times
• Improved satisfaction from business stakeholders
• Ability to handle increased contract volume without additional headcount

As one legal operations professional noted: "Traditional CLM implementation was taking too long with limited immediate results. An AI-powered ticketing approach allowed us to address our most pressing pain points quickly while still building toward a comprehensive solution."

How It Works: The Contract Ticketing Process

Wilson's contract ticketing system transforms contract management through a streamlined process:

1. Contract Upload: Users upload contracts through the web portal, or an integration with existing systems.
2. Automated Analysis: Our AI engine immediately analyzes the document, identifying contract type, parties, key terms, potential risks, and obligations.
3. Intelligent Ticket Creation: The system automatically generates a ticket containing all relevant contract information.
4. Smart Assignment: The ticket can be routed to the appropriate legal team member considering expertise, capacity, and priority.
5. Collaborative Review: Assignees review the contract with AI assistance, which flags problematic clauses and suggests modifications.
6. Status Tracking: All stakeholders have visibility into contract status, with automated notifications at key milestones.

This workflow eliminates the administrative burden of contract management while providing both legal teams and business users with transparency and efficiency.

Conclusion: A Better Way Forward

Traditional CLMs made sense in an era of limited technology options, but today's legal teams deserve solutions built for the AI age. Wilson's contract ticketing system delivers the benefits organizations hoped to gain from CLMs—visibility, efficiency, standardization—without the extended implementation timelines, rigid structures, and excessive costs. The result is a legal team that can finally move at the speed of business, delivering more value with fewer resources.

Ready to transform your contract management approach? Schedule a demonstration of Wilson's AI-powered contract ticketing system today and see how we can help your legal team achieve immediate efficiency gains.